A video consultation is required for telehealth services prescribing controlled substances, such as testosterone replacement therapy (TRT), to comply with federal regulations and prioritize patient safety. The Ryan Haight Online Pharmacy Consumer Protection Act mandates that healthcare providers establish a legitimate patient-provider relationship through an in-person or telehealth video consultation before prescribing controlled substances.

Best Practice: We recommend completing your blood work before your consultation. This ensures your provider has all the necessary information to create a safe and effective treatment plan tailored to your needs.

When signing up, you may experience a 2–8 week wait for a consultation. The wait time reflects the high demand for our expert providers, as we work to ensure every patient receives the dedicated attention they deserve. We’re also actively expanding our availability to provide even faster access. Your health is our priority, and we’re excited to partner with you in achieving your goals.