This article explains how labs, renewals, pharmacy fulfillment, and communication with your clinician work during the Weight Loss Protocol.

GLP-1 medications affect appetite, digestion, and metabolic pathways. Because every person responds differently, labs and periodic check-ins help your clinician evaluate your progress and ensure the protocol remains safe.

Your clinician reviews your medical history and baseline labs to confirm that GLP-1 treatment is appropriate for you. Baseline labs help evaluate your metabolic health, blood glucose levels, and other factors relevant to treatment.

Follow-up labs may be required as you progress. These help your clinician:

Your clinician will tell you when these evaluations are needed.

Renewals depend on several factors, including:

A refill may not be approved if a necessary check-in or required lab is missing. This helps ensure safe and appropriate use of GLP-1 medications.

After your clinician approves a refill:

Most orders ship from a pharmacy hub, and you’ll typically receive tracking information when the medication is fulfilled. If your shipment appears delayed, you can contact Support for help.

The Weight Loss Protocol is offered in the states where Maximus is licensed to provide care. If you move or update your address, availability may change. Your account will always display whether the protocol is currently offered in your state.

For questions related to:

you can message your clinician through your patient portal. This is the best place for non-urgent medical communication. Urgent concerns should be handled through emergency medical care.