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How can I modify my TRT subscription with Maximus, including switching types, billing, and procedural steps?

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How to Modify Your TRT Subscription with Maximus

Maximus offers flexibility in managing your TRT (Testosterone Replacement Therapy) subscription, allowing you to switch between different types of TRT, adjust billing preferences, and make other modifications. This guide provides an overview of the key steps and considerations for modifying your subscription.

Overview of TRT Subscription Changes

Maximus supports changes to your TRT subscription, including switching between Oral, Topical (gel), and Injectable TRT. Changes may require approval from your prescribing doctor and could involve billing adjustments. It’s important to follow the outlined procedures to ensure a smooth transition.

Switching Between TRT Types

Switching from Oral TRT to Topical TRT Gel

  • You can switch from Oral TRT to Topical TRT Gel while retaining Building Blocks in your subscription. The remaining balance from your current plan will be applied as a credit toward the new plan, and any difference must be settled before the change is completed.

Switching from Injectable TRT to Topical TRT Gel

  • To switch from Injectable TRT to Topical TRT Gel, request the change through your Maximus account dashboard and inform your prescribing clinician. Ensure the request is submitted before your next refill, as changes typically take effect with the next prescription.

Switching from Oral TRT to Enclomiphene Only

  • To switch to Enclomiphene Only, update your subscription to stop future Oral TRT charges. The new subscription will be billed at $199.99 per month.

Switching to Oral TRT

  • Contact your prescribing doctor to switch to Oral TRT. Your doctor will review your recent lab results to determine if Oral TRT is appropriate. Once approved, follow the guidance provided by your doctor to complete the switch.

Adding Topical TRT to an Existing Plan

  • You can add Topical TRT to your current plan. If you switch mid-cycle, an upcharge will apply to cover the price difference for the remainder of the billing cycle. Alternatively, you can wait until the end of the current cycle to avoid the upcharge.

Switching to Topical TRT Only

  • To switch to Topical TRT Only and select a billing frequency: - Log in to your Maximus Dashboard. - Go to Settings and click Manage Subscription. - Select Topical TRT Only as your plan. - Choose Monthly, Quarterly, or Yearly billing and confirm the update.

Billing and Financial Considerations

  • Lab Work and Consultation Fees: Switching to Topical TRT requires a new video consultation ($20 fee) and lab work. Lab costs are billed separately by a third party and are not included in the subscription fee.

  • Mid-Cycle Changes: Switching mid-cycle may result in an upcharge to cover the price difference between your current and new subscription plans. Waiting until the end of the billing cycle can help avoid this additional cost.

  • Bundled Subscriptions: Oral TRT and Building Blocks are bundled into a single subscription and cannot be paused or removed separately. Pricing remains tied to the combined subscription.

Procedural Steps for Modifications

  1. Contact Your Prescribing Doctor: Most subscription changes require approval from your prescribing doctor. Use the messaging feature in your Maximus dashboard to communicate with your doctor.

  2. Submit Requests Before Refills: Ensure that requests for changes are submitted before your next refill to avoid delays.

  3. Complete Follow-Up Requirements: For certain changes, such as switching to Topical TRT, you may need to complete a follow-up questionnaire before starting the new regimen.

FAQs for Common Scenarios

When Does a Plan Change Take Effect?

  • Plan changes, such as switching to Topical TRT, typically take effect with your next refill after completing your current medication.

Can I Pause Building Blocks in My Oral TRT Subscription?

  • No, Building Blocks cannot be paused or removed separately from an Oral TRT subscription.

By following these guidelines, you can effectively manage your TRT subscription with Maximus, ensuring that your treatment plan aligns with your needs and preferences.

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