FAQ's & Logistics
Common questions before you get started and throughout your journey with Maximus
Do you offer a Military or Veteran discount?
Privacy Statements
How does the subscription billing cycle work?
Do I need to take the lab test fasted?
I had third party Free testosterone test done to validate your results, they are vastly different??
Can I pay for only the medication?
I'm not receiving email notifications
I have sickle cell disease type SC, can I use your protocols?
Contact Us
Can you take your test if you have covid?
Can I receive a refund for my purchase?
How to join multi-month plan?
What To Do If HSA/FSA Card Is Being Rejected?
SERMs(selective estrogen receptor modulators) are on the World Anti-Doping Agency List
Can you ship 6-months of medication at once?
Are there any affects of Gynecomastia?
Can I take Raloxifene to treat gynecomastia and take it with Enclomiphene?
How can I reduce SHBG?
Is situational anxiety significantly lowered & more manageable on the protocol?
I only have 1 kidney. How does the Testosterone Protocol clear? Liver? Kidney?
What is your method of controlling high SHBG with Enclomiphene?
Does high blood pressure exclude me from the Testosterone Optimizing Protocols?
Can I use Enclomiphene if my body no longer produces testosterone? (hypogonadism)
I read that there was a phase three clinical trial for Enclomiphene and the FDA didn't approve it, why is that?
Will I need to discontinue use of ashwaghanda before getting a baseline?
Do I need to stop my supplements?
Does the Testosterone Protocol suppress your own GnRh?
Is it safe to take Testosterone-Optimizing Protocols (Enclomiphene + Pregnenolone / Oral TRT+) together with Weight Loss Protocol?
Can increased T Levels improve cardiovascular health?
What age group will this work best for?
Do you provide hormone therapy?
Can this reverse gyno? (gynecomastia)
Can I use my health insurance?
What if I'm Not Eligible for Treatment? Understanding Our Refund Policy
What if I've had my prostate removed?
Does increasing testosterone raise the risk of cancer?
Do you have any patients with diabetes?
How do you determine if someone has primary or secondary hypogonadism?
What is the normal range for Testosterone?
Would I qualify for Testosterone Protocol if I stop using blood thinners?
Is TRT better for older men?
Why We Cannot Manage Your Hormone Therapy if You're Receiving Testosterone from Another Provider
Follow-Up Blood Work: How It Works
What are the ideal conditions for completing a follow-up lab test kit?
Help! I didn't include the collection date form with my lab test kit.
I didn't attach the label to my lab test kit, can my sample still be processed?
When will I get my lab results?
What vendor processes my lab tests?
How does the lab kit work?
I just collected my sample. When do I need to drop it off at UPS?
What type of blood testing method is used?
Can I use my own labs? (blood work)
Does it hurt to collect blood with your lab kit?
🆘 My lab kit didn't work, what do I do?
Why don't you test for Estrogen or FSH? (EP Protocol)
Is blood tested with the LC/MS-MS method?
Can I order another lab kit?
Can I collect my blood sample outside of the US?