This section explains how Sermorelin is shipped, what to expect during fulfillment, how it fits into your Maximus care, and the roles of your clinician and Support team. While the clinical aspects are managed entirely by your clinician, these logistics help set expectations for the overall process.
How Sermorelin Is Fulfilled
Once your clinician determines that Sermorelin is appropriate for you:
Your prescription is sent to a licensed partner pharmacy
The pharmacy prepares your specific formulation
Your order is shipped directly to your verified address
Tracking details appear in your Maximus portal
Processing times may vary depending on pharmacy volume and location.
If your shipment is delayed, lost, or arrives damaged, Support can coordinate with the pharmacy to resolve the issue.
Shipping Expectations
Most orders ship through major carriers and arrive within the standard delivery timeframe. You'll receive:
A shipping confirmation
Tracking information
Package details within your portal
If tracking stalls for more than a few days, Support can investigate with the pharmacy and carrier.
How Sermorelin Fits Into Your Routine
Sermorelin integrates into your daily life as part of a larger health plan. Your clinician may give high-level guidance on:
How it generally fits with morning or evening routines
How lifestyle factors (sleep, nutrition, stress, training) influence effectiveness
When to update them about changes in your symptoms or schedule
Clinicians do not provide dosing instructions in the Help Center. Any specific timing or regimen guidance will come directly from your clinician based on your health profile.
Using Sermorelin With Other Maximus Protocols
Many individuals use Sermorelin alongside:
Testosterone Optimization
Weight Loss Protocols
Hair Improvement
Blood Flow Support
Your clinician will confirm compatibility and evaluate whether any adjustments are needed based on your medical history, labs, goals, and overall treatment plan.
Temperature & Storage Requirements
Follow the storage instructions included with your specific prescription. Depending on the formulation dispensed:
Refrigeration may be required
Temperature stability windows may differ
Some products may include insulated packaging
If your medication arrives warm, cold, or with damaged packaging, contact Support before using it.
Renewals & Follow-Up
Your clinician may request:
Symptom check-ins
Treatment updates
Repeat labs (if clinically appropriate)
Renewals are handled through your clinician’s medical review.
Support can assist with any shipping, tracking, or account-related questions.
Support vs. Clinician Responsibilities
Your clinician handles:
Determining eligibility
Evaluating symptoms and goals
Reviewing any follow-up information
Providing high-level treatment guidance
Monitoring for safety and appropriateness
Support handles:
Shipping or tracking issues
Address updates
Replacement shipments when necessary
Account or portal questions
Community access
Technical troubleshooting
If You Move or Travel
Sermorelin prescribing is based on where you are physically located at the time of medical decision-making.
If you’re moving or traveling:
Update your address in your portal
Complete re-verification if required
Let Support know if you need help coordinating timing
Your clinician can only prescribe in states where Maximus is available and where they hold an active license.
