How do I make changes to my subscription?
Most changes can be made through your Maximus Dashboard under Settings → Manage Subscription. Some changes require approval from your prescribing doctor — you can message them directly through the dashboard.
How do I switch from Oral TRT to Topical Gel?
You can switch while keeping Building Blocks in your subscription. Your remaining balance is applied as a credit toward the new plan, and any difference is charged before the switch is completed.
How do I switch from Injectable TRT to Topical Gel?
Request the change through your dashboard and notify your prescribing clinician. Submit your request before your next refill date for the change to take effect on time.
How do I switch from Oral TRT to Enclomiphene Only?
Update your subscription through the dashboard to stop future Oral TRT charges. The Enclomiphene Only plan is billed at $199.99 per month.
How do I switch to or add Oral TRT?
Switching to Oral TRT requires your doctor to review your recent lab results before approving the change. Contact your prescribing doctor through the dashboard to get started.
How do I add Topical TRT to my existing plan?
You can add Topical TRT mid-cycle, though an upcharge will apply for the remainder of the billing period. To avoid the upcharge, you can wait and make the change at the end of your current cycle.
How do I switch to Topical TRT Only?
Log in to your Maximus Dashboard, go to Settings → Manage Subscription, select Topical TRT Only, choose your billing frequency (monthly, quarterly, or yearly), and confirm.
Are there any extra costs when switching to Topical TRT?
Yes. Switching to Topical TRT requires a new video consultation ($20) and lab work. Lab costs are billed separately by a third party and are not included in your subscription fee.
What happens if I switch plans mid-cycle?
An upcharge may apply to cover the price difference between your current and new plan for the remainder of the billing period. Waiting until the end of your cycle avoids this cost.
Can I pause or remove Building Blocks from my Oral TRT subscription?
No. Oral TRT and Building Blocks are bundled into a single subscription and cannot be paused or removed separately.
When does a plan change take effect?
Changes take effect with your next refill. Submit any requests before your refill date to avoid delays.