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How does the subscription billing cycle work?
How does the subscription billing cycle work?

Why was I charged?

Alex avatar
Written by Alex
Updated over a week ago

All Maximus Protocols are subscription-based with your billing cycle occurring every 30 days. (Unless you've opted into our multi-month plans of 3-month or 12-month)

The monthly subscription charge is not contingent upon you completing your monthly intake form.

You must complete your monthly intake to continue receiving your protocol.

You can complete your next intake questionnaire by logging into your Maximus dashboard here:

If you feel we’ve made an error with your purchase, please contact us via chat on the website

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