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How does the subscription billing cycle work?
How does the subscription billing cycle work?

Why was I charged?

Mickler avatar
Written by Mickler
Updated over a week ago

All Maximus Protocols are subscription-based with your billing cycle occurring every 30 days (unless you've opted into our multi-month plans of 3 or 12 months).
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You must complete your monthly intake questionnaire in order to receive your next order, however, the monthly subscription charge is not contingent upon you completing your intake questionnaire. Unless you cancel your subscription (via or your dashboard or by contacting Customer Support), you will continue to get charged regardless of whether you complete your intake questionnaire.


You can complete your next intake questionnaire by logging into your Maximus dashboard here: https://app.maximustribe.com/
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