The At-Home Testosterone Kit is designed to make hormone testing simple and convenient. Below is a high-level timeline of what most people experience from the moment they receive the kit to the point where their clinician reviews the results.
When Your Kit Arrives
Your package includes:
A collection device
Clear instructions
Prepaid return packaging
Any supporting materials the lab partner requires
Before starting, review the instructions so the process feels straightforward.
If anything is missing or damaged, Support can arrange a replacement.
Collecting Your Sample
The collection process is designed to be quick and accessible. Most people complete their sample in just a few minutes. You’ll follow the step-by-step guidance included in the kit.
A few things you may notice:
The sample volume requested is typically small
The process may feel unfamiliar at first, especially if you’ve never used an at-home lab kit
Sensitivity varies; some people breeze through it, others take a little extra time
If you have difficulty collecting a sample, message Support for help or request a replacement kit if needed.
Returning Your Sample
Once your sample is collected:
Seal it using the included materials
Place it in the prepaid mailer
Drop it off at the designated carrier
Ship Monday–Thursday to avoid weekend delays
This helps ensure your sample reaches the lab efficiently and without temperature-related issues.
Lab Processing Timeline
After the lab receives your sample:
Processing usually occurs within a standard diagnostic window
You’ll see results added automatically to your Maximus portal
Timing can vary based on shipping, lab volume, or incomplete samples
If your tracking shows delays or your kit isn’t marked as received after several days, Support can help investigate.
Clinician Review
Once your results are posted, your clinician will review them. This may involve:
Assessing hormone levels alongside your symptoms
Considering your medical history and goals
Determining whether additional labs are needed
Discussing whether a protocol could be appropriate
You may receive follow-up questions or clarifications via your portal.
What You May Notice Personally
The kit itself isn’t a treatment, but many people report:
Feeling informed once they see their hormone values
A clearer understanding of whether symptoms may be connected
Relief from finally having objective data
Your clinician will help put your results into context.
If Additional Testing Is Needed
Sometimes a clinician may request:
Repeat testing (for insufficient samples)
Additional hormone markers
In-clinic labs for more detailed assessment
They’ll explain why additional data is needed and what happens next.