How to Manage and Request 90-Day Medication Refills in Maximus
Managing your medication refills effectively is crucial for maintaining your health. This article provides a comprehensive guide on how to request and manage 90-day medication refills through Maximus, including steps for troubleshooting and understanding subscription options.
Overview of 90-Day Refill Options
Maximus offers the option to receive 90-day medication refills for many of its subscription plans. A 90-day supply covers three consecutive months of medication (e.g., December, January, and February), replacing the need for separate monthly shipments during that period. This option is ideal for users who prefer fewer shipments and more convenience.
Steps to Request 90-Day Refills
To request a 90-day refill, follow these steps:
Use the Intake Questionnaire: When completing your intake questionnaire, include your request for a 90-day supply in the free-form section. This ensures your clinician is aware of your preference.
Message Your Clinician: You can also send a direct message to your prescribing clinician through the Maximus dashboard. Use the envelope icon at the top-right corner to communicate your request.
Plan Renewal: If your plan is renewing, wait for the renewal intake questionnaire to be released. You can then note your 90-day supply request in the free-form section of the questionnaire.
Switching Back to 90-Day Supplies: If you are currently on monthly shipments and wish to switch back to a 90-day supply, inform your clinician and include the request in your next refill questionnaire.
Subscription and Billing Considerations
Quarterly Billing: For some medications, such as oxytocin, switching to a 90-day supply requires enrolling in a quarterly billing plan. This plan bills three months upfront instead of monthly. Ensure your subscription is updated to reflect this change.
Buy Now, Pay Later Program: Under this program, refills are typically provided as 30-day supplies. However, you can request a 90-day supply, subject to approval from your Maximus clinician.
Common Issues and Troubleshooting
If you encounter issues with requesting a refill, try the following steps:
Check the Protocols/Subscriptions Tab: Log into your dashboard and navigate to the Protocols (or Subscriptions) tab. Look for a “Start Intake” or “Complete Questionnaire” button next to your medication name.
Understand the Release Rule: For some plans, the intake questionnaire is released 18 days after your last delivery. If it’s been less than 18 days, the button may not appear yet.
Contact Support: If the questionnaire is missing, use the Messages tab to notify your clinical team or contact the Success Team via the support bubble to reset or trigger your pending intake form.
Complete Required Consultations: Some protocols require a video consultation before refills can be processed. Schedule an appointment through the Visits/Consultations tab on your dashboard.
FAQs for Specific Scenarios
Are refills sent automatically every 90 days? Refills are intended to be for a 90-day supply. However, your doctor may prescribe a 30-day supply initially to allow for dosage adjustments. Confirm or request 90-day refills by messaging your doctor through the dashboard.
What is the refill schedule for the Hair Improvement Protocol? Refills for this subscription are scheduled every 90 days (quarterly) when you are on a 3-month subscription plan.
By following these guidelines, you can effectively manage your 90-day medication refills and ensure a seamless experience with Maximus.
Looking for 90-day refill specifics? See [How to request 90-day medication refills]. For questionnaire questions, see [What is the role of the intake questionnaire].