Before starting: Your clinician reviews your medical history and baseline lab results to evaluate metabolic health, blood glucose, and other relevant factors before treatment begins.
Follow-up labs: Follow-up labs may be required during treatment to assess your response, monitor key metabolic markers, and determine whether adjustments are needed. You'll be notified through your Maximus account when labs are due.
Renewals and refills: Prescription renewals depend on follow-up lab results, reported symptoms, overall safety profile, and clinician evaluation. A refill may not be approved if required steps — such as labs or check-ins — are incomplete.
Prescription fulfillment: Once approved, the prescription is sent to a partner pharmacy, prepared, and shipped to your address on file.
State availability: The Weight Loss Protocol is available in states where Maximus clinicians are licensed. If your address changes, availability may change. Your account reflects your current eligibility.
Messaging your clinician: Use your patient portal for non-urgent questions about symptoms, side effects, labs, or progress. Urgent or severe symptoms should be addressed through emergency medical care.