Signing up for Maximus allows a licensed clinician to evaluate your health and determine whether a Maximus protocol is appropriate for your goals.
For detailed guidance on navigating the Maximus protocol and understanding the overall process, you can access your Maximus dashboard at maximustribe.com. The dashboard provides step-by-step instructions and serves as your main resource throughout your protocol with Maximus.
The signup process includes medical intake, clinician review, and diagnostic testing when required. The process is structured into six steps, as outlined below, to ensure a comprehensive and streamlined experience.
Step 1 — Choose your protocol
Select the protocol that best matches your goals. Available programs may include:
Testosterone optimization or replacement
Weight loss and metabolic support
Hair improvement
Blood flow support
Growth hormone support
Mood and stress support
Each protocol begins with a medical intake questionnaire.
Step 2 — Complete your intake questionnaire
Your intake questionnaire is reviewed by a licensed clinician to determine eligibility, prescription safety, and the right protocol for you.
Until it's complete and reviewed, no medication can be prescribed or shipped.
The questionnaire covers:
Symptoms
Medical history
Current medications and supplements
Allergies
Lifestyle factors
Your goals
Be complete and accurate — gaps cause clinician follow-up questions, which delay shipment.
You can update your answers at any time through your dashboard if your situation changes.
For a section-by-section walkthrough and common troubleshooting, see Completing your intake questionnaire.
Step 3 — Clinician review
A licensed clinician reviews your submission to evaluate:
Medical appropriateness
Potential safety concerns
Whether labs are required
Whether a video evaluation is needed
Prescriptions are issued only when clinically appropriate and allowed in your state.
Step 4 — Diagnostic testing or video evaluation
Some protocols require additional steps before your protocol can begin, including:
Lab testing
Video evaluations
Follow-up medical questions
If required, you will receive instructions through your dashboard.
Step 5 — Personalized protocol
If a protocol is appropriate, your clinician will:
Determine your protocol
Provide guidance on next steps
Order medications if needed
Outline follow-up timelines
If a protocol is not appropriate, your clinician will explain the reasoning.
If you receive a message stating that Maximus cannot currently provide care for you, it may be due to specific eligibility or health-related criteria, such as allergies or medical conditions. If you believe this determination is incorrect, contact Maximus directly for clarification.
Step 6 — Prescription fulfillment
Once approved:
Your prescription is sent to a partner pharmacy
The pharmacy prepares your medication
The medication ships to your verified address
Tracking information appears in your dashboard once your shipment is prepared.
For any questions or concerns about the protocol, signup process, or eligibility, you can reach out to Maximus through the contact options available on your dashboard. Our support team is here to help with any issues or clarifications you may need.
