How Shipping Works
After the pharmacy prepares your prescription, it ships directly to your verified address.
Partner pharmacies typically use carriers such as:
USPS
UPS
FedEx
The carrier depends on the pharmacy fulfilling your order.
Finding Your Tracking Information
Tracking information appears in:
Your Maximus dashboard
Shipping confirmation emails (when enabled)
Tracking details become available once the pharmacy completes fulfillment.
Typical Delivery Timelines
Delivery timelines vary depending on:
Medication type
Pharmacy location
Carrier conditions
Shipping distance
Most shipments arrive within standard carrier delivery timeframes.
Address Restrictions
Some pharmacies cannot ship to:
APO/FPO addresses
International locations
PO Box eligibility depends on the shipping carrier.
For how prescriptions get from your clinician to the pharmacy in the first place, see [Prescription Fulfillment & Shipping]. If your shipment didn't arrive or arrived damaged, see [Delivery Issues].