Billing model
Maximus is a cash-pay clinic. Insurance is not accepted.
Charges may include:
Membership fees
Clinician evaluations
Labs
Medications (when prescribed)
Subscription billing
Billing occurs on a recurring cycle based on your selected plan. Charges may continue even if onboarding steps are incomplete.
You can manage your subscription through your dashboard.
HSA / FSA
Many HSA/FSA providers allow payment for telehealth services, labs, and eligible medications. Coverage depends on your individual plan.
Support can provide:
Itemized invoices
Receipts
Treatment summaries
Refunds and cancellations
Most medical services, labs, and prescription medications are non-refundable. Exceptions are rare and determined on a case by case basis.
Cancel before your renewal date to avoid future charges.
Updating payment information
You can update your payment method in your dashboard at any time. Changes apply to future charges.