Blood test reminders, by email, text, or automated phone call, help you complete required lab work at the right time during your protocol. They are a standard part of the Maximus process.

Automated reminders may not update right away. Once the lab receives and processes your sample, or your uploaded results are reviewed, the reminders stop. If you've already mailed your kit or uploaded your results, you can disregard the reminder. If you keep getting reminders after a week, message us with the date you mailed your kit or uploaded your results and we'll check on it.

These calls come from Maximus's automated assistant and remind you about lab work that's due. To stop them, just let us know you no longer want to be contacted, by messaging us here or replying to any of our emails, and our team will update your contact preferences.

Pausing a subscription doesn't stop all lab reminders. If you have other active protocols, you'll keep getting reminders for those. We'll also send you a reminder 2 days before your paused subscription reactivates, so your labs are ready when it does.

Once your results have been reviewed, they will be available in your Maximus dashboard.

For some protocols, including Injectable Testosterone, reminders are sent as part of the standard process even if there are delays in starting your medication. This is expected.

Yes. Annual labs are required regardless of recent tests and are a mandatory part of ongoing protocol monitoring.

You should receive an email confirmation the same day. If you don't, contact our support team for an update.