Switching Between Subscription Plans: Monthly, Quarterly, and Annual
Switching between subscription plans—whether from monthly to annual, quarterly to annual, or vice versa—is a common need for customers. This article provides a comprehensive guide to help you understand the process, conditions, and implications of switching plans.
Overview of Plan Switching Options
Maximus offers flexibility in subscription plans, allowing customers to switch between monthly, quarterly, and annual plans. However, the availability of certain plans may vary depending on the type of subscription (e.g., weight loss protocols vs. injectable TRT).
Monthly to Annual: You can switch to an annual plan to take advantage of discounted pricing, such as $99.99/month for injectable TRT. Note that the annual plan requires a 12-month commitment and is billed annually, though marketed with a monthly equivalent.
Quarterly to Annual: Switching from a quarterly to an annual plan is possible, but certain conditions may apply, such as completing the current term or resolving billing issues.
Weight Loss Protocols: Annual plans are not available for weight loss subscriptions. The highest multi-month option is a quarterly plan at $569.97.
Conditions and Restrictions for Switching Plans
Mid-Term Switching: - If you are on a Buy Now, Pay Later quarterly agreement, you cannot switch to an annual plan mid-term. Instead, you can set the subscription to auto-renew into the annual plan at the next billing cycle. - For 3-month plans, you must complete the current term before transitioning to an annual plan.
Promotional Pricing: - If you switch to an annual plan after already paying for the first month on a non-annual plan, a credit can be applied to honor the one-month-free benefit. - Promotional pricing, such as $99/month for injectable TRT, is retained when switching to an annual plan.
Billing Issues: - Plan changes can only be made after resolving any outstanding billing issues.
Billing and Payment Implications
Payment Adjustments: - When switching plans, the total cost depends on what you have already paid and your new monthly rate. For example, if you switch from a quarterly to an annual plan, your previous payments will be factored into the new billing cycle.
Timing of Plan Activation: - If you switch plans mid-term, the new plan will typically take effect after the current term ends. For example, if you are on a quarterly plan, the annual plan will activate at the next renewal date.
How to Switch Plans
Self-Service
You can switch your subscription plan through your Maximus account:
Navigate to Settings > Manage Subscription.
Select the desired plan (e.g., annual) and confirm the change.
Agent-Assisted
If you encounter issues or need assistance:
Contact a Maximus agent to update your plan. They can also help with removing optional add-ons, such as vitamins, when switching plans.
FAQs on Promotional Pricing and Discounts
Will I still get the first-month-free promotion if I switch to an annual plan? - Yes, a credit can be applied to ensure you are not charged for the next month, honoring the promotion.
Can I switch to an annual plan immediately? - Immediate switching is not possible if you are mid-term on a quarterly plan. The annual plan will activate at the next renewal date.