Maximus

The test kit ships to you via FedEx Priority Shipping (1-3 business days). 

When you send the completed lab back it is via FedEx Next Day Air.

Once at the lab, it takes only 1-2 business days to process your results. 

Then, we will post the results for you and your clinician to view via Elation Passport: <a href="https://app.elationpassport.com/passport/login/?next=/passport/" rel="nofollow noopener noreferrer" target="_blank">https://app.elationpassport.com/passport/login/?next=/passport/</a>.

1. The test kit ships to you via FedEx Priority Shipping (1-3 business days). 
2. When you send the completed lab back it is via FedEx Next Day Air.
3. Once at the lab, it takes only 1-2 business days to process your results. 
4. Then, we will post the results for you and your clinician to view via Elation Passport: <a href="https://app.elationpassport.com/passport/login/?next=/passport/" rel="nofollow noopener noreferrer" target="_blank">https://app.elationpassport.com/passport/login/?next=/passport/</a>.

When you immediately send back your lab kit you can receive your results within 1 week!

When will I get my lab results?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you